Skip to Content

The Strand Policies

Reservation Policy

  • An advance deposit is required upon booking; the deposit consists of one night’s room and tax or $100.00 per person for golf packages.
  • Rates are based on 2 adults and 2 children unless otherwise noted. Additional adults over age 17 will be charged a fee of $10.00 per night plus tax.
  • The total “Amount for Stay” includes all room or package charges, taxes and fees based on all obligations, # of guests, or minimum night restrictions.
  • Rates are subject to city marketing and resort fees and 13% tax; tax rates may change without notice.
  • Reservations are not final until property acceptance via email.
  • The balance of charges is due upon arrival.


Check-in Policy

  • Check-in time is 3 pm; Check-out time is 11 am.
  • A valid photo I.D., as well as the credit card used to pay your deposit, will be required at check-in
  • Parent or Guardian must occupy the room with guests less than 21 years of age
  • A $100 security deposit is required on cash payments.
  • Once registered, there are no refunds for late cancelations, early departure, or not arriving at check-in on your scheduled arrival date.
  • This property is Smoke-Free. Guests may smoke on the outdoor balcony only. A $250.00 cleaning fee will apply if smoking occurs within a guest room.
  • Any card used for any payment must be present at check in with a matching ID or we will not be able to accept the payment. The first-night deposit and any additional payments wanting to be made, need to be made 30 days prior to arrival or the payment has to be made at check-in.
  • City ordinance requires that the individual paying for the room must be present during the stay. As such, if deposits are paid by credit card, said credit card must be presented at the time of check-in by the cardholder bearing also a photo ID whose name matches that on the credit card as well as the reservation. Otherwise, the deposit will be refunded to the original credit card charged and the guest must pay for the entire stay at the time of check-in.


Cancellation Policy

  • If you cancel 14 days or more before your arrival date you will receive a full refund. If you cancel within 14 days of your arrival date you will forfeit the deposit; failure to show or cancellation within two weeks of arrival constitutes forfeiture.


Parking Policy

  • Parking passes are required for onsite parking and will be issued at check-in.
  • One parking pass is issued for 1 bedroom condos and smaller.
  • Two parking passes are issued for 2 bedroom condos and larger.
  • Over-sized vehicles and trailers may not be accommodated. For multiple or oversized vehicles, please contact the resort before arrival.
  • Motorcycle and trailer parking are PROHIBITED on the property.


  • The resort does NOT ALLOW PETS. Service animals must be registered.
  • Your Health and Safety is of utmost importance, therefore, if the “Do Not Disturb” sign remains on your door for an extended period- of- time and we are unable to contact you, we may knock on your door and if no answer, enter your room to determine your well-being. Please understand it is not our intention to disturb guests during their vacation, however, we reserve the right to enter rooms to check on the safety and security of our guests and property as well as to perform maintenance and repairs.
Back to top